Everything you need to know about ordering, delivery, returns and how we handle your information. If anything here is unclear, message us on WhatsApp at +92 320 6431216 and a person will answer.
Payment
All prices on this website are shown in Pakistani Rupees and include any applicable taxes. We accept two payment methods.
Cash on delivery
Pay the full amount in cash to the rider at your door. There is nothing to pay in advance. You are welcome to open the parcel and check your order before you pay. If the contents are not what you ordered, simply refuse the delivery and let us know.
Direct bank transfer
Pay directly into our bank account and a 5 percent discount is applied to your order automatically at checkout. No box to tick and no code to enter. After placing the order, send us the transfer screenshot on WhatsApp along with your order number. We confirm receipt within one working day and dispatch from there.
Discount codes
Discount codes such as FRIENDS10, PICKUP10 and SETOF3 cannot be combined with the automatic 5 percent bank transfer discount. The system applies whichever benefit belongs to your order so that only one discount is in play. Only one code can be used per order, and codes are limited to two uses per customer.
Shipping and Delivery
We deliver anywhere in Pakistan.
- Delivery charge is a flat Rs 500 per order.
- Delivery is free on orders of Rs 5,000 and above.
- Orders are dispatched within one to two working days of confirmation.
- Typical delivery time is three to four working days after dispatch.
Remote areas can occasionally take a day or two longer. You will receive your tracking details on WhatsApp once the parcel is handed to the courier, and you can also follow it from Track Your Order in the footer. Working days are Monday to Saturday and exclude public holidays.
Please make sure the phone number on your order is reachable. Couriers make a limited number of attempts, and undelivered parcels are returned to us.
Store Pickup
You are welcome to collect your order in person and skip the delivery charge entirely. Use the code PICKUP10 at checkout. The delivery charge is removed and pickup orders are settled by bank transfer before collection.
Collection address: Alif Tower, Bahadur Shah Zafar Road, Sargodha, Punjab. Please message us on WhatsApp before you set off so we can have your order packed and ready.
Returns and Exchanges
If something is not right, we will make it right. You can request a return or an exchange within 7 days of receiving your order.
What we can accept
Items must be unworn, unwashed and free of any marks, odours or damage, with all original tags attached and in their original packaging. Sportswear is a personal product, so we can only resell what arrives back in the condition it left us in.
What we cannot accept
- Items that have been worn, washed or altered
- Items returned without their original tags or packaging
- Requests made more than 7 days after delivery
- Items damaged through normal wear or incorrect washing
How to start a return
Message us on WhatsApp at +92 320 6431216 or email smashnrun90@gmail.com with your order number, the item concerned and a short description or photo of the issue. We will confirm the return and share the address to send it to.
Who pays the return postage
If we sent you the wrong item, or the item is faulty or damaged in transit, we cover the return cost and any reshipping cost. If you are returning an item because of size, colour or a change of mind, the return postage is yours to arrange and pay for.
Exchanges
Size exchanges are the most common request and we handle them the same way as a return. Subject to stock, we send the replacement size as soon as the original item reaches us and passes a quick condition check. If the size you need is out of stock, we will offer a refund instead.
Refunds
Once your return arrives and passes the condition check, we process the refund within 7 working days.
- Orders paid by bank transfer are refunded to the same account.
- Orders paid cash on delivery are refunded by bank transfer to an account in the name of the person who placed the order.
- Refunds cover the price of the returned item. The original delivery charge is refunded only when the return is our fault.
- Any discount applied to the order is recalculated against the items you keep.
Once we release the refund, the time it takes to appear depends on your bank.
Cancellations
You can cancel an order free of charge at any point before it is dispatched. Message us on WhatsApp with your order number and we will stop it. If the order has already gone to the courier, treat it as a return once it reaches you.
We may cancel an order ourselves if an item turns out to be out of stock, if a pricing error is discovered, or if we cannot verify a payment or a delivery address. In every case we will contact you first and refund anything already paid in full.
Privacy
We ask for the minimum we need to get your order to you, and we do not sell or rent your information to anyone.
What we collect
Your name, delivery address, phone number and email address when you place an order. Your email address if you join the newsletter. Basic technical information such as pages visited, collected in aggregate to understand how the site is used.
How we use it
To process, pack, deliver and support your order, to send order updates by email and WhatsApp, and to answer your questions. If you join the newsletter, to send new releases, restocks and offers. Nothing else.
Who else sees it
Only the courier service that delivers your parcel, and only the details needed to complete the delivery. Payments by bank transfer are handled directly between you and your bank, and we never see or store your card or banking credentials.
Cookies
This site uses a small number of cookies to keep your cart working, to remember your preferences and to measure traffic. You can refuse non essential cookies from the banner on your first visit and change your mind at any time through the icon in the corner of the screen.
Your choices
You can unsubscribe from the newsletter using the link in any email. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to smashnrun90@gmail.com. We will action the request within 30 days.
Terms of Use
By placing an order with SmashNRun you agree to the following.
- All prices are in Pakistani Rupees and may change without notice. The price that applies to your order is the price shown at the moment you place it.
- Product photographs are as accurate as we can make them, but screens vary and a small difference in shade is possible.
- Please use our size guide before ordering. Fit preference is not a fault, though it is a perfectly good reason for an exchange.
- An order is confirmed only once we accept it. We reserve the right to decline an order and refund it in full.
- All text, photography, designs and logos on this website belong to SmashNRun and may not be reproduced commercially without our written permission.
- These policies are governed by the laws of Pakistan.
We update these policies from time to time. The version published on this page is the one that applies.
Talk to a Person
WhatsApp and phone: +92 320 6431216. Email: smashnrun90@gmail.com. We answer Monday to Saturday, 10am to 8pm.
Last updated 6 August 2026.